{"id":242,"date":"2016-09-05T14:14:07","date_gmt":"2016-09-05T12:14:07","guid":{"rendered":"https:\/\/www.vixyvideo.com\/nl\/blog\/case\/binck-interactive-video\/"},"modified":"2021-11-23T16:22:20","modified_gmt":"2021-11-23T15:22:20","slug":"binck-interactive-video","status":"publish","type":"case","link":"https:\/\/www.vixyvideo.com\/nl\/case\/binck-interactieve-video\/","title":{"rendered":"Binck"},"content":{"rendered":"<section id=section-block-block_601bc3326539a class=\"section section-block big-container contains-background bg-color blue\"  itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\" ><style>#main-wrapper #section-block-block_601bc3326539a{ padding-top: 30px; }#main-wrapper #section-block-block_601bc3326539a{ padding-bottom: 30px; }@media only screen and ( max-width: 900px ){}<\/style><style>#main-wrapper #section-block-block_601bc3326539a{ margin-bottom: 120px; }@media only screen and ( max-width: 900px ){#main-wrapper #section-block-block_601bc3326539a{ margin-bottom: 50px; }}<\/style><div class=\"container\">\n\n<div class=\"wp-block-chef-block-row block-row type-fullwidth\">\n<div id=product-link-block-block_601bc3456539b class=\"block column product-link-block\" itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\"><div class=\"inner-wrapper\"><div class=\"col linked-product\"><figure itemscope itemtype=\"http:\/\/schema.org\/ImageObject\" itemprop=\"isPartOf\" class=\"img-wrapper\"><img decoding=\"async\" width=\"\" height=\"\" title=\"vixy-video-platform-white2\" alt=\"\" src=\"https:\/\/www.vixyvideo.com\/nl\/wp-content\/uploads\/sites\/2\/2021\/02\/vixy-video-platform-white2-1.svg\"\/><meta itemprop=\"name\" content=\"vixy-video-platform-white2\"><meta itemprop=\"image\" content=\"https:\/\/www.vixyvideo.com\/nl\/wp-content\/uploads\/sites\/2\/2021\/02\/vixy-video-platform-white2-1.svg\"><\/figure><a class=\"button\" href=\"https:\/\/www.vixyvideo.com\/nl\/online-video-platform\/\">View product<\/a><\/div><div class=\"col content\"><p>Speciaal voor klanten en bezoekers ontwikkelde Binck interactieve video tutorials waarbij u stap voor stap alles leert over turbo\u2019s, technische analyse en succesvolle strategie\u00ebn om resultaatgericht met beleggen aan de slag te gaan.<\/p><\/div><div class=\"col content\"><p>Door diverse uitlegvideo\u2019s aan elkaar te koppelen kunnen kijkers zelf kiezen wat ze interessant vinden, verschillende lagen aanklikken en zo besluiten over welke onderwerpen ze meer willen zien. De video\u2019s blijven boeiend en relevant, met als resultaat dat deze langer \u00e9n beter worden bekeken.<\/p><\/div><\/div><\/div>\n<\/div>\n\n<\/div><\/section>\n\n<section id=section-block-block_601bc3646539c class=\"section section-block content-container\"  itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\" ><div class=\"container\">\n\n<div class=\"wp-block-chef-block-row block-row type-fullwidth\">\n<div id=content-block-block_601bc36d6539d class=\"block column content-block center-content \" itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\"><div class=\"inner-wrapper\"><h1 class=\"block-title h2 black-color\">Over Binck<\/h1><div itemprop=\"text\" class=\"content-wrapper\" ><p>Binck is een Amsterdams beursgenoteerd bedrijf dat in de afgelopen jaren is uitgegroeid tot onbetwiste marktleider in online beleggen. Waar het voorheen duur, omslachtig en niet gebruiksvriendelijk was om zelf te beleggen, geeft Binck particuliere beleggers eenvoudig toegang tot de beurs. Binck was de eerste online beleggingssite van Nederland, waarmee mensen z\u00e9lf konden beleggen.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n<\/div><\/section>\n\n<section id=section-block-block_601bc3836539e class=\"section section-block standard-container\"  itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\" ><style>#main-wrapper #section-block-block_601bc3836539e{ margin-bottom: 100px; }@media only screen and ( max-width: 900px ){}<\/style><div class=\"container\">\n\n<div class=\"wp-block-chef-block-row block-row type-fullwidth\">\n<div id=video-block-block_601bc3886539f class=\"block column video-block\" itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\"><div class=\"inner-wrapper\"><div class=\"video-wrapper\"><div style=\"width:100%;position:relative;padding-top:56.25%;\"><iframe id=\"iv_iframe\" src=\"https:\/\/projects.ivorystudio.net\/embed\/projects\/b3c34e3c8598c75006774b01\" style=\"border:0;width:100%;height:100%;position:absolute;top:0px;bottom:0px;right:0px;left:0px;\" allowfullscreen><\/iframe><\/div><\/div><\/div><\/div>\n<\/div>\n\n<\/div><\/section>\n\n<section id=section-block-block_601bc394653a0 class=\"section section-block big-container align-column-content\"  itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\" ><style>#main-wrapper #section-block-block_601bc394653a0{ margin-bottom: 120px; }@media only screen and ( max-width: 900px ){}<\/style><div class=\"container\">\n\n<div class=\"wp-block-chef-block-row block-row type-half-half\">\n<div id=content-block-block_601bc39e653a1 class=\"block column content-block \" itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\"><div class=\"inner-wrapper\"><h2 class=\"block-title h2 black-color\">Uitleg over turbo\u2019s en technische analyse met behulp van klantenservice video\u2019s<\/h2><div itemprop=\"text\" class=\"content-wrapper\" ><p>Met de interactieve tutorial kunnen klanten in hun eigen tempo door de uitleg heen en krijgen ze antwoorden op vragen als: \u2018hoe herken je een trend?\u2019 of \u2018hoe werkt een turbo?\u2019. Doordat de klant zelf aangeeft welke onderwerpen voor hem interessant zijn ziet de klant alleen de informatie die voor hem relevant is.<\/p>\n<p>Kijkers kunnen doorklikken naar andere video\u2019s via het interactieve video menu of via de extra layers die op verschillende tijden in de video verschijnen. Door op een willekeurig moment op een info-button te klikken, opent de kijker een venster met aanvullende informatie over het desbetreffende onderwerp.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div id=image-block-block_601bc3a7653a2 class=\"block column image-block\" itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\"><div class=\"inner-wrapper\"><figure itemscope itemtype=\"http:\/\/schema.org\/ImageObject\" itemprop=\"isPartOf\" class=\"img-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"517\" title=\"binck-website-tutorial-80\" alt=\"\" src=\"https:\/\/www.vixyvideo.com\/nl\/wp-content\/uploads\/sites\/2\/2016\/09\/binck-website-tutorial-80.jpg\"\/><meta itemprop=\"name\" content=\"binck-website-tutorial-80\"><meta itemprop=\"image\" content=\"https:\/\/www.vixyvideo.com\/nl\/wp-content\/uploads\/sites\/2\/2016\/09\/binck-website-tutorial-80.jpg\"><\/figure><\/div><\/div>\n<\/div>\n\n<\/div><\/section>\n\n<section id=section-block-block_601bc3b5653a3 class=\"section section-block big-container align-column-content\"  itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\" ><div class=\"container\">\n\n<div class=\"wp-block-chef-block-row block-row type-half-half\">\n<div id=image-block-block_601bc3c6653a4 class=\"block column image-block\" itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\"><div class=\"inner-wrapper\"><figure itemscope itemtype=\"http:\/\/schema.org\/ImageObject\" itemprop=\"isPartOf\" class=\"img-wrapper\"><meta itemprop=\"description\" content=\"interactieve video\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"627\" title=\"binck-lagere-kosten-klantcontactcenter-ipad-80 (2)\" alt=\"interactieve video\" src=\"https:\/\/www.vixyvideo.com\/nl\/wp-content\/uploads\/sites\/2\/2016\/09\/binck-lagere-kosten-klantcontactcenter-ipad-80-2.jpg\"\/><meta itemprop=\"name\" content=\"binck-lagere-kosten-klantcontactcenter-ipad-80 (2)\"><meta itemprop=\"image\" content=\"https:\/\/www.vixyvideo.com\/nl\/wp-content\/uploads\/sites\/2\/2016\/09\/binck-lagere-kosten-klantcontactcenter-ipad-80-2.jpg\"><\/figure><\/div><\/div>\n\n\n\n<div id=content-block-block_601bc3d2653a5 class=\"block column content-block \" itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\"><div class=\"inner-wrapper\"><h2 class=\"block-title h2 black-color\">Lagere kosten voor de helpdesk met behoud van de klanttevredenheid<\/h2><div itemprop=\"text\" class=\"content-wrapper\" ><p>Met de interactieve video tutorials helpt Binck haar klanten om zelfstandig antwoorden te vinden op veelgestelde vragen. Vragen die anders gesteld zouden worden aan de klantenservice.<\/p>\n<p>Uit onderzoek van Forester* blijkt dat klantenservice video\u2019s, mits deze goed zijn opgezet, bijdragen tot een hogere algehele klanttevredenheid en doorgaans lagere kosten voor de klantenservice. Dit omdat producten- en diensten in eenvoudige stappen kunnen worden uitgelegd en de klant in eigen tempo antwoord vindt op belangrijke vragen.<\/p>\n<p><em>* Anthony Mullen (nov 2013), move beyond awereness with interactive video.<\/em><\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n<div id=divider-block-block_601bc3e8653a6 class=\"divider-block block line\"><style>#divider-block-block_601bc3e8653a6{ margin-top: 50px; }<\/style><\/div>\n<\/div><\/section>\n\n<section id=section-block-block_601bc400653a7 class=\"section section-block big-container contains-background bg-img has-black-content\"  itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\" style=\"background-image:url(https:\/\/www.vixyvideo.com\/nl\/wp-content\/uploads\/sites\/2\/2016\/09\/player-studio-binck-background-right-1x-70.jpg);\"><style>#main-wrapper #section-block-block_601bc400653a7{ margin-bottom: 100px; }@media only screen and ( max-width: 900px ){}<\/style><div class=\"container\">\n\n<div class=\"wp-block-chef-block-row block-row type-half-half\">\n<div id=content-block-block_601bc414653a8 class=\"block column content-block \" itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\"><div class=\"inner-wrapper\"><h2 class=\"block-title h2 black-color\">Zelf interacties toevoegen met de interactieve player studio<\/h2><div itemprop=\"text\" class=\"content-wrapper\" ><p>Het VIXY video management systeem (VMS) is gebruikersvriendelijk opgezet waardoor klanten zelf eenvoudig interacties kunnen toevoegen. Zo kan met \u00e9\u00e9n klik een videomenu worden toegevoegd, waarbij vervolgens de gerelateerde video\u2019s worden geselecteerd en de titel wordt opgegeven van het menu item.<\/p>\n<p>Naast het interactieve video menu, maakt Binck gebruik van andere interacties, zoals het stellen van vragen in de videoplayer, het tonen van aanvullende informatie of het toevoegen van invulformulieren waarmee contact kan worden opgenomen met de klanten- of salesafdeling.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div id=content-block-block_601bc41d653a9 class=\"block column content-block \" itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\"><div class=\"inner-wrapper\"><\/div><\/div>\n<\/div>\n\n\n<div id=divider-block-block_601bc42b653aa class=\"divider-block block line\"><style>#divider-block-block_601bc42b653aa{ margin-top: 50px; }<\/style><\/div>\n<\/div><\/section>\n\n<section id=section-block-block_601bc441653ab class=\"section section-block big-container align-column-content\"  itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\" ><div class=\"container\">\n\n<div class=\"wp-block-chef-block-row block-row type-half-half\">\n<div id=image-block-block_601bc452653ac class=\"block column image-block\" itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\"><div class=\"inner-wrapper\"><figure itemscope itemtype=\"http:\/\/schema.org\/ImageObject\" itemprop=\"isPartOf\" class=\"img-wrapper\"><meta itemprop=\"description\" content=\"google event tracking - vixy\"><img loading=\"lazy\" decoding=\"async\" width=\"1040\" height=\"294\" title=\"google event tracking - vixy\" alt=\"google event tracking - vixy\" src=\"https:\/\/www.vixyvideo.com\/nl\/wp-content\/uploads\/sites\/2\/2016\/08\/event-tracking-3-1.jpg\"\/><meta itemprop=\"name\" content=\"google event tracking - vixy\"><meta itemprop=\"image\" content=\"https:\/\/www.vixyvideo.com\/nl\/wp-content\/uploads\/sites\/2\/2016\/08\/event-tracking-3-1.jpg\"><\/figure><\/div><\/div>\n\n\n\n<div id=content-block-block_601bc45e653ad class=\"block column content-block \" itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\"><div class=\"inner-wrapper\"><h2 class=\"block-title h2 black-color\">Geavanceerde event tracking met Google Analytics<\/h2><div itemprop=\"text\" class=\"content-wrapper\" ><p>Met de geavanceerde GA-tracking functionaliteit worden events in de videoplayer teruggestuurd naar het Google Analytics account van Binck. Met event tracking krijgt Binck uitgebreid inzicht in de belangrijkste interacties en de customer journey van de bezoekers op de site. Daarnaast worden vragen beantwoord als: via welke kanalen komt mijn doelgroep op de website en welke acties verrichten mijn kijkers tijdens of juist na het kijken van een video.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n<\/div><\/section>\n\n<section id=section-block-block_601bc46f653ae class=\"section section-block content-container contains-background bg-color grey\"  itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\" ><div class=\"container\">\n\n<div class=\"wp-block-chef-block-row block-row type-fullwidth\">\n<div id=content-block-block_601bc479653af class=\"block column content-block center-content \" itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\"><div class=\"inner-wrapper\"><h2 class=\"block-title h1 black-color\">Vraag onze prijzen aan<\/h2><div itemprop=\"text\" class=\"content-wrapper\" ><p>Neem gerust contact op met een van onze experts of download onze factsheet met pricing hieronder. Met ons ervaren team helpen wij u graag bij de volgende stap in uw videocontentstrategie.<\/p>\n<\/div><div class=\"button-wrapper\"><span class=\"outer-btn-wrapper\"><a  title=\"Prijzen aanvragen\" href=\"\/nl\/producten\/interactieve-video\/informatie-aanvragen\/\" class=\"button fill green\" itemscope itemtype=\"http:\/\/schema.org\/WebPage\" itemprop=\"isPartOf\"><meta itemprop=\"significantLink\" content=\"\/nl\/producten\/interactieve-video\/informatie-aanvragen\/\">Prijzen aanvragen<\/a><\/span><\/div><\/div><\/div>\n<\/div>\n\n<\/div><\/section>\n\n<section id=section-block-block_601bc491653b1 class=\"section section-block content-container\"  itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\" ><div class=\"container\">\n\n<div class=\"wp-block-chef-block-row block-row type-fullwidth\">\n<div id=content-block-block_601bc499653b2 class=\"block column content-block center-content \" itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\"><div class=\"inner-wrapper\"><h2 class=\"block-title h1 black-color\">Meer klantcases<\/h2><div itemprop=\"text\" class=\"content-wrapper\" ><p>Wilt u meer van ons werk zien? Bekijk op de overzichtspagina hoe andere\u00a0organisaties succesvol VIXY inzetten voor\u00a0hun videocontentstrategie.<\/p>\n<\/div><div class=\"button-wrapper\"><span class=\"outer-btn-wrapper\"><a  title=\"Alle cases\" href=\"https:\/\/www.vixyvideo.com\/nl\/cases\/\" class=\"button fill green\" itemscope itemtype=\"http:\/\/schema.org\/WebPage\" itemprop=\"isPartOf\"><meta itemprop=\"significantLink\" content=\"https:\/\/www.vixyvideo.com\/nl\/cases\/\">Alle cases<\/a><\/span><\/div><\/div><\/div>\n<\/div>\n\n<\/div><\/section>\n\n<section id=section-block-block_601bc4b0653b4 class=\"section section-block fullwidth-container\"  itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\" ><style>#main-wrapper #section-block-block_601bc4b0653b4{ margin-bottom: -1px; }@media only screen and ( max-width: 900px ){#main-wrapper #section-block-block_601bc4b0653b4{ margin-bottom: -1px; }}<\/style><div class=\"container\">\n\n<div class=\"wp-block-chef-block-row block-row type-fullwidth\">\n<div id=query-block-block_601bc4bd653b5 class=\"block column query-block query\" itemscope itemtype=\"http:\/\/schema.org\/WebPageElement\" itemprop=\"hasPart\"><div class=\"inner-wrapper\"><div class=\"collection-wrapper per-row-2 blocks\" itemscope itemtype=\"https:\/\/schema.org\/Collection\"><a itemprop=\"url\" href=\"https:\/\/www.vixyvideo.com\/nl\/case\/video-asset-management-platform-creative-animal\/\" class=\"part case-part\" style=\"background-image:url(https:\/\/www.vixyvideo.com\/nl\/wp-content\/uploads\/sites\/2\/2029\/08\/Media-asset-management-platform-voor-webinars-en-VLEPs-voor-Creative-Animal.jpg)\" itemscope itemtype=\"https:\/\/schema.org\/Article\"><article><div class=\"inner-wrapper\"><div class=\"case-meta\"><div class=\"inner-meta\"><span class=\"case-list-title\">Case<\/span><ul class=\"category-list\"><li>Enterprise<\/li><\/ul><\/div><\/div><figure class=\"img-wrapper\"><img decoding=\"async\" itemprop=\"image\" title=\"Creative animal logo white\" alt=\"\" src=\"https:\/\/www.vixyvideo.com\/nl\/wp-content\/uploads\/sites\/2\/2022\/08\/Creative-animal-logo-white.png\"\/><\/figure><div class=\"part-desc\"><p>Creative Animal is een afdeling binnen NEP Netherlands dat strategie\u00ebn en idee\u00ebn tot uiting laat komen in onder andere video. VIXY verving, automatiseerde en ..<\/p><\/div><div class=\"button-spacer\"><span class=\"button readmore\">View case<\/span><\/div><\/div><\/article><meta content=\"12\/08\/2022\" itemprop=\"datePublished\"><meta content=\"19\/12\/2022\" itemprop=\"dateModified\"><meta content=\"ninarosa\" itemprop=\"author\"><div class=\"meta-tag-wrapper\" itemprop=\"publisher\" itemscope itemtype=\"https:\/\/schema.org\/Organization\"><meta content=\"VIXY Video Platform\" itemprop=\"name\"><div itemprop=\"logo\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\"><meta itemprop=\"url\" content=\"https:\/\/www.vixyvideo.com\/nl\/wp-content\/themes\/vixy\/assets\/dist\/images\/logo.svg\"><\/div><\/div><\/a><a itemprop=\"url\" href=\"https:\/\/www.vixyvideo.com\/nl\/case\/boom-video-platform-voor-publishers\/\" class=\"part case-part\" style=\"background-image:url(https:\/\/www.vixyvideo.com\/nl\/wp-content\/uploads\/sites\/2\/2029\/08\/Video-platform-voor-publishers-Case-Boom-Beroepsonderwijs.jpg)\" itemscope itemtype=\"https:\/\/schema.org\/Article\"><article><div class=\"inner-wrapper\"><div class=\"case-meta\"><div class=\"inner-meta\"><span class=\"case-list-title\">Case<\/span><ul class=\"category-list\"><li>Educatie<\/li><\/ul><\/div><div class=\"inner-meta\"><span class=\"case-list-title\">Product<\/span><ul class=\"category-list\"><li>Online Video Platform<\/li><\/ul><\/div><\/div><figure class=\"img-wrapper\"><img decoding=\"async\" itemprop=\"image\" title=\"Logo Boomberoepsonderwijs wit 300px\" alt=\"\" src=\"https:\/\/www.vixyvideo.com\/nl\/wp-content\/uploads\/sites\/2\/2021\/09\/Logo-Boomberoepsonderwijs-wit-300px.png\"\/><\/figure><div class=\"part-desc\"><p>Boom Koninklijke Uitgevers is een uitgeverij op het gebied van wetenschap, educatie en innovatie. In 2017 kwam Boom beroepsonderwijs bij VIXY met de vraag naar ..<\/p><\/div><div class=\"button-spacer\"><span class=\"button readmore\">View case<\/span><\/div><\/div><\/article><meta content=\"24\/12\/2021\" itemprop=\"datePublished\"><meta content=\"24\/12\/2021\" itemprop=\"dateModified\"><meta content=\"ninarosa\" itemprop=\"author\"><div class=\"meta-tag-wrapper\" itemprop=\"publisher\" itemscope itemtype=\"https:\/\/schema.org\/Organization\"><meta content=\"VIXY Video Platform\" itemprop=\"name\"><div itemprop=\"logo\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\"><meta itemprop=\"url\" content=\"https:\/\/www.vixyvideo.com\/nl\/wp-content\/themes\/vixy\/assets\/dist\/images\/logo.svg\"><\/div><\/div><\/a><\/div><\/div><\/div>\n<\/div>\n\n<\/div><\/section>","protected":false},"featured_media":1477,"template":"","meta":{"_acf_changed":false,"editor_notices":[]},"categories":[2],"case-products":[53],"class_list":["post-242","case","type-case","status-publish","has-post-thumbnail","hentry","category-enterprise","case-products-interactieve-video"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Interactieve Video Tutorials - Binck Bank Case | VIXY Interactieve Video<\/title>\n<meta name=\"description\" content=\"Met interactieve video leert Binck haar klanten stap voor stap de basisbeginselen van beleggen. 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